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Motor · Not-at-fault

Not-at-fault, rideshare & taxi accident claims

If someone else caused your car accident, you shouldn't be left out of pocket. We help not-at-fault drivers — including rideshare and taxi drivers — recover repairs, a replacement car and lost income, often at no cost to you where the other driver's insurer pays.

Part of our Personal injury & compensation practice.

How we help

What we help with

The process

How it works

Confirm you're not at fault

We assess the accident and the other driver's liability — if it wasn't your fault, the costs are theirs, not yours.

Recover your costs

We pursue the at-fault driver's insurer for repairs, a like-for-like replacement car, your excess and lost earnings.

Chase the hard cases

Uninsured or hit-and-run? There are still avenues — we'll tell you what's realistic.

Good to know

Common questions

It wasn't my fault — do I have to pay anything?

Generally not. Where another driver caused the accident, their insurer should cover your repairs, a replacement vehicle and other losses. We can run this at no cost to you in many cases.

Can I get a replacement car while mine is repaired?

Often yes — a like-for-like replacement, recovered from the at-fault driver's insurer. This matters most for rideshare and taxi drivers who need to keep earning.

I drive for a rideshare service or taxi — can I claim lost income?

Potentially yes — if you couldn't work because of a not-at-fault accident, your lost earnings may be recoverable. Keep your records and talk to us.

The other driver was uninsured — now what?

It's harder, but not always hopeless. We'll explain the options for uninsured and hit-and-run accidents.

Related

Talk to a lawyer

Book a consultation or take the free claim check — we'll tell you where you stand and what to do next.

⚡ FREE 2-MINUTE CALL BACK

We'll call you back in about 2 minutes

Leave your name and number — we call you straight back, usually within 2 minutes (8am–8pm), to understand your situation and book you in with the right lawyer. No cost, no obligation. Outside those hours we'll text you and call first thing.

Prefer to visit?

Our Reservoir office

We meet clients online right across Victoria — or in person at 911 High Street, Reservoir VIC 3073.

Get directions →☎ 0485 055 567